An attorney acting under a personal care POA Ontario framework owes legal obligations solely to the grantor. Furthermore, the Court of Appeal for Ontario confirmed in McNeill v. Phillips, 2026 ONCA 652, that an attorney for personal care owes no duty of care to the grantor’s adult children. Consequently, an adult child cannot sue an attorney in negligence for failing to provide medical updates or refusing court visits. Partnering with a skilled Toronto estate litigation lawyer ensures you navigate these complex capacity and power of attorney disputes effectively.

The Background of McNeill v. Phillips

Kenneth Phillips held a power of attorney for personal care for his wife during her final hospitalizations. Sandra McNeill, the grantor’s adult daughter, sued Mr. Phillips in negligence after her mother died in 2024. Specifically, Ms. McNeill alleged Mr. Phillips failed to inform her of hospitalizations, prevented hospital visits, and refused to adjust funeral times.
However, Justice Susan Healey of the Superior Court of Justice struck the lawsuit without leave to amend. The motion judge ruled that no recognized duty of care runs from an attorney for personal care to an adult child. For more information on general procedural response rules, you can review our detailed guide on Ontario civil lawsuit deadlines.

Court of Appeal Ruling on Personal Care POA Ontario Obligations

The Court of Appeal for Ontario dismissed the daughter’s appeal and affirmed that the claim disclosed no reasonable cause of action. A panel of Justices Miller, Trotter, and Copeland confirmed that an attorney’s obligations originate entirely from provincial legislation.
Specifically, the Substitute Decisions Act, 1992 and the Health Care Consent Act, 1996 direct attorney duties exclusively toward the grantor. Neither statute requires an attorney to inform family members about medical status or treatment decisions. Therefore, creating a novel common law duty toward adult children would directly contradict the statutory framework governing personal care appointments. To explore our full civil litigation services, you can visit Z Legal today.

Statutory Autonomy and Family Rights Comparison

The Substitute Decisions Act, 1992 prioritizes grantor autonomy above family preferences. Specifically, section 66 requires an attorney to follow any capable wishes expressed by the grantor before losing capacity.
Factor Statutory Grantor Protections Adult Child Expectations
Primary Duty Owed exclusively to the grantor by statute. No statutory duty owed to adult children.
Information Sharing Bound by grantor privacy and express wishes. No statutory right to demand medical updates.
Visitation Decisions Governed by grantor instructions and best interests. No statutory right to enforce visitation schedules.
Legal Remedies Guardianship applications or capacity challenges. Negligence claims struck for lack of duty.
Consequently, recognizing a duty toward relatives would place attorneys in an impossible legal position. If family desires conflicted with grantor instructions, an attorney could not satisfy both obligations simultaneously. If you face broader contractual or estate disputes, our frustration of contract guide outlines how courts evaluate statutory and contractual performance. In addition, you can consult the official Ontario Courts Administration portal for provincial court administrative resources.

Practical Options for Concerned Family Members

While negligence claims against personal care attorneys fail, concerned family members retain alternative statutory remedies under Ontario law. Specifically, family members can pursue:
  • Applications under the Substitute Decisions Act, 1992 to pass accounts or remove an unfit attorney.
  • Court challenges questioning the grantor’s mental capacity when executing the power of attorney.
  • Formal applications for court-appointed guardianship while the grantor remains living.
  • Dependent support claims or will challenges under the Succession Law Reform Act following death.
Ultimately, choosing the correct statutory procedure prevents costly procedural delays and protects vulnerable family members effectively.

Frequently Asked Questions

Does a personal care POA Ontario duty of care extend to children?

No. Specifically, the Court of Appeal confirmed that an attorney owes legal duties exclusively to the grantor, not adult children.

Must an attorney for personal care notify family about hospital visits?

No. Neither the Substitute Decisions Act, 1992 nor the Health Care Consent Act, 1996 mandates family notifications.

Can I sue a power of attorney for keeping me away from a parent?

No. Specifically, you cannot sue in negligence because the attorney owes no duty of care to family members.

How can a family member challenge an abusive power of attorney?

You can file a statutory court application under the Substitute Decisions Act, 1992 to seek attorney removal or guardianship.

What should an attorney do when family members demand medical updates?

An attorney must follow the grantor’s capable wishes and privacy instructions while prioritizing the grantor’s best interests.

What is the primary statute governing personal care attorneys in Ontario?

The Substitute Decisions Act, 1992 sets out explicit rules, duties, and appointment standards for personal care attorneys.
This article is general information, not legal advice. For advice on your specific matter, please contact Z Legal.

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